We know how difficult it is to wait. We use a variety of shipping arrangements, and some may result in longer shipping times than others.
How do I check the status of my order?
To check the status of your order, access your Order History in the account section of Rue La La.
Here you can view a summary of your orders from Rue La La, including Date/Time, Order Number, Total, and Status.
To view more details for a specific order, click on the Order Number to be brought to the Order Details page. You can also search for a specific Order Number using the Search Bar on the right side of the page.
From this page, you can see additional details about your order, including a list of Items Purchased in the order, Price by Item, Total, Estimated Arrival Date, Shipping Address and Payment Method. As your items are shipped from Rue La La, you can also get up to date and detailed tracking information for each item by clicking “Track”.