How Do I Reset My Password?
You can reset your password at any time by going to the Account Info page in My Account. Scroll down to the “Password” header. Enter then confirm your new password. And you're ready to go!
When you update your password, we recommend choosing something longer than six letters with uppercase and lowercase letters, as well as numbers and unique characters. Reset your password every 90 days or so to keep your account super secure.
How Do I Change My Email Address on Rue La La?
You can change your email address at any time by going to the Account Info page in Your Account. Navigate to the Member Info header. Enter and confirm your new email address by clicking Update Member Info to complete the update.
Managing Email Preferences
Inbox overloaded? You can adjust your email preferences by going to the Account Info page in My Account. In the Account Info section, there is a link for Manage Email Preferences. From there, you can select the number of emails that you would like to receive from us.
How Can I Add or Delete an Address?
You can add or delete stored addresses at any time by going to the Account Info page in Your Account. Scroll down to the Stored Shipping Addresses header. From there, you can edit or remove existing addresses. You may also add a new address and set a specific address as your preferred address.
Close Account
To cancel your Rue La La account, please contact us by contacting atyourservice@cs.ruelala.com or call Customer Service at 1-888-992-LALA(5252). Please allow up to 10 business days for all email subscriptions to be cancelled. Should you wish to reactivate your account, please contact a member of our Customer Service Team