Refund Options
We offer two refund options for returnable merchandise:
- You can select to return for merchandise credit and enjoy free return shipping. (Note: Air-shipping rates apply for Alaska and Hawaii.)
- You can select to return for a refund to the original form of payment and pay a $11.99 return fee.
Extended Holiday Returns
Eligible items purchased October 15th through December 15th can be returned through January 15th, 2025. Eligible items will list "Extended Holiday Returns" in the shipping and returns detail of the product listing. For more information see our Return Policy.
Rue 365 Free Shipping:
Free standard shipping with The Rue 365 applies only to standard shipping on eligible purchases and is not available for shipments to AK, HI or internationally. Additional charges will apply to expedited shipping or oversized items. Click here for terms and conditions.
Afterpay
You must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify. Late fees may apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Click here for complete terms. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license